Rates & Policies
Rates
​For regular weekly online tutoring sessions one hour or longer, we charge $70.50/hour.
For regular weekly in-person sessions, one hour or longer, at a tutor’s home library, we charge $78 for the first hour and $70.50/hour for any time after that.
Tutors are sometimes able to come to a student's home. In that case, the rate will depend on the details.
For 45-minute sessions, subtract $7.50 from the rate for an hour-long session.
For irregular or as-needed scheduling, we charge an extra $10/hour.
For sessions with multiple students simultaneously, it’s an additional $15/hour for each additional student.
For college-admissions essay support, the rate is $95/hour for in-person sessions, online sessions, or asynchronous editing/review time.
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For dissertation, post-graduate fellowship application, or grant writing support, we charge $120/hour for in-person sessions, online sessions, or asynchronous editing/review time.
Rescheduling, Cancellation, and Illness
If you need to reschedule or cancel a session, we ask that you give the tutor at least 48 hours' notice so that you will not be charged for the session. For late cancellations, late reschedule requests, or no-shows, you will be charged the full cost of the session.
An exception to the above will be made in the event of a sudden illness. In that case, we ask that you give the tutor at least 6 hours’ notice to reschedule or cancel without being charged.
Please understand that tutors have limited available slots in which to meet students. If you are frequently cancelling sessions, we may ask to adjust the tutoring arrangement to make it work for everyone.
Sessions
For in-person in-home sessions with students under 18, a parent or guardian must be home at all times. Sessions must take place in an open part of the home, like the kitchen or living room. All written communication regarding scheduling, sessions, and invoices should be directed to and from the parent or guardian, not the student, if the student is under 18 years old.
Invoices
You will receive your invoice at the end of each month. Instructions for each payment method are included on the invoice email. We accept the following payment methods:
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Zelle, a free transfer service provided by most major US banks.
Credit Card, Apple Pay, or Google Pay, all of which are handled securely by Stripe and will incur a 2.9% processing fee.
Automatic Direct Debit, handled securely by GoCardless. This no-fee payment method allows Write Seattle to automatically withdraw payment from the client's bank account on the invoice due date. For more information, see our Direct Debit Policy below.
Your invoice will be due one week after it is sent. A reminder will be sent four days and one day before it is due. If the invoices remain unpaid, a late fee of 5% will be applied as early as nine days after the invoice was sent. On-time payment of invoices is extremely helpful to us; we appreciate your cooperation in keeping our systems running smoothly.​​​​​
Direct Debit Policy
1. WHAT IS DIRECT DEBIT?
Direct Debit is an optional payment method that allows Write Seattle LLC to automatically collect invoice payments directly from your bank account on the invoice due date. This means you do not need to manually initiate a payment each month. Direct Debit is processed securely through GoCardless, a licensed payment provider. To set up Direct Debit, simply follow the instructions included on your invoice.
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2. AUTHORIZATION
By setting up a Direct Debit through your invoice, you authorize Write Seattle LLC to collect payments from your nominated bank account via GoCardless. This authorization will remain in place until cancelled by you or by Write Seattle LLC.
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3. PAYMENT COLLECTION AND ADVANCE NOTICE
After you sign up for Direct Debit, you will continue to receive invoices as usual. Payments will be collected on or after the due date shown on your invoice. GoCardless will provide at least 2 days’ notice before collecting any payment from your account, delivered via email the email address on file.
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4. CANCELLATION
You may cancel your Direct Debit mandate at any time by sending an email to info@writeseattle.com, or by contacting your bank directly. Please note that cancelling your Direct Debit mandate does not cancel any outstanding invoices, which remain in full force.
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5. REFUNDS AND DISPUTES
If you believe a payment has been collected in error, please contact Write Seattle LLC immediately via email (info@writeseattle.com) or phone (206-960-8047). We will investigate and, where appropriate, process a refund within 5 business days. You also have the right to request a refund from your bank directly.
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6. CHANGES TO THIS POLICY
Write Seattle LLC reserves the right to update this Direct Debit Policy at any time. We will provide reasonable notice of any material changes to the email address on file.