Rates & Policies
Rates
For regular weekly online tutoring sessions one hour or longer, we charge $73/hour (apart from exceptions below).
For regular weekly in-person sessions, one hour or longer, at a tutor’s home library, we charge $81 for the first hour and $73/hour for any time after that (apart from exceptions below).
For structured literacy intervention from a tutor with special expertise, the rate is $97/hour for in-person or online sessions.
For test prep and college-admissions essay support, the rate is $97/hour for in-person sessions, online sessions, or review of college essays outside of scheduled sessions.
For dissertation, post-graduate fellowship application, or grant writing support, we charge $120/hour for in-person sessions, online sessions, or editing/review time outside of scheduled sessions.
Tutors are sometimes able to come to a student's home. In that case, the rate will depend on the details.
For 45-minute sessions, subtract $7 from the rate for an hour-long session.
For irregular or as-needed scheduling, we charge an extra $10.50/hour (except for college-essay support).
For sessions with multiple students simultaneously, it’s an additional $16/hour for each additional student.
Rescheduling, Cancellation, and Illness
If you need to reschedule or cancel a session, we ask that you give the tutor at least 48 hours' notice so that you will not be charged for the session. For late cancellations, late reschedule requests, or no-shows, you will be charged the full cost of the session.
An exception to the above will be made in the event of a sudden illness. In that case, we ask that you give the tutor at least 6 hours’ notice to reschedule or cancel without being charged.
Please understand that tutors have limited available slots in which to meet students. If you are frequently cancelling sessions, we may ask to adjust the tutoring arrangement to make it work for everyone.
Invoices
You'll receive your invoice at the end of each month with instructions for each payment method included on the invoice email. We accept the following payment methods:
Zelle, a free transfer service built into most major US banking apps.
Credit Card, Apple Pay, or Google Pay, handled securely through Stripe (a 2.9% processing fee applies).
Direct Debit, a convenient, no-fee option handled securely by GoCardless. Once you're set up, payment is collected automatically on each invoice's due date, so there's nothing you need to remember. You'll still receive your invoice via email, and you can cancel anytime. For more information, see our Direct Debit Policy below.
Invoices are due one week after they're sent, and we'll send a reminder a couple days before the due date. If an invoice does go unpaid, a 5% late fee will be applied a couple of days after the due date. Prompt payment keeps everything running smoothly on our end, and we truly appreciate it!
Direct Debit Policy
1. WHAT IS DIRECT DEBIT?
Direct Debit is an optional payment method that allows Write Seattle LLC to automatically collect invoice payments directly from your bank account on the invoice due date. This means you do not need to manually initiate a payment each month. Direct Debit is processed securely through GoCardless, a licensed payment provider. To set up Direct Debit, simply follow the instructions included on your invoice.
2. AUTHORIZATION
By setting up a Direct Debit through your invoice, you authorize Write Seattle LLC to collect payments from your nominated bank account via GoCardless. This authorization will remain in place until cancelled by you or by Write Seattle LLC.
3. PAYMENT COLLECTION AND ADVANCE NOTICE
After you sign up for Direct Debit, you will continue to receive invoices as usual. Payments will be collected on or after the due date shown on your invoice. GoCardless will provide at least 2 days’ notice before collecting any payment from your account, delivered via email the email address on file.
4. FAILED PAYMENTS
If a Direct Debit collection is rejected by the Client's bank for any reason (including but not limited to insufficient funds or incorrect bank account information) a $5 fee will be added to the Client's outstanding balance. Write Seattle LLC will notify the Client by email of the failed collection and may either reattempt collection or request payment by another method.
5. CANCELLATION
You may cancel your Direct Debit mandate at any time by sending an email to info@writeseattle.com, or by contacting your bank directly. Please note that cancelling your Direct Debit mandate does not cancel any outstanding invoices, which remain in full force.
6. REFUNDS AND DISPUTES
If you believe a payment has been collected in error, please contact Write Seattle LLC immediately via email (info@writeseattle.com) or phone (206-960-8047). We will investigate and, where appropriate, process a refund within 5 business days. You also have the right to request a refund from your bank directly.
7. CHANGES TO THIS POLICY
Write Seattle LLC reserves the right to update this Direct Debit Policy at any time. We will provide reasonable notice of any material changes to the email address on file.